 |
| Pizza Hut |
For ten of the last twelve years, Pizza Hut was named Best Pizza Chain in America.
Pizza Hut franchisees exemplify the entrepreneurial spirit which launched Pizza Hut's system back in 1958.
|
|
| "... |
After only two months the improvement can already be seen in Pizza Hut's revenues..."
CEO Udi Shamai |
 |
| Technology used: |
|
FRSVISION's systems installed in this project cover a wide range of features: POS stations, kitchen monitors, sticker printing with delivery information, nationwide call center and a head office with complete control over all operations.
The nationwide call center has an advanced CRM system that is able to identify the customer using caller ID technology (CTI and IVR). When an order is taken the relevant branch system automatically prints out the order and makes the delivery.
This system reduces labor cost, as the branch locations do not need to take orders, and shortens the delivery time.
Domino's Pizza CEO states that: "the call center system is highly sophisticated and cost effective way for improving service and getting the deliveries on time".
Back to Success Stories
|
